belirbxPrivacy Policy

This page describes what we collect when you use belirbx and how we keep that data protected. We take your privacy seriously and apply standard encryption and security practices to all account information. When you join our platform, you provide personal data—name, email, date of birth, address—for account creation and verification. We also collect transaction data (deposits, withdrawals, bets, game activity) to manage your account and comply with legal requirements.

Our privacy policy outlines what data we collect, how we use it, who has access, how long we retain it, and what rights you have. We operate belirbx with regional payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) and partner with certified studios for live-dealer operations. Some of your data may be processed outside your jurisdiction. We remain committed to keeping your information secure and transparent about our practices.

Read this policy carefully before using belirbx. If you have questions about how we handle your data, contact our support team.

Data We Collect and How We Use It on belirbx

Personal Information We Collect

When you open a belirbx account, we collect your name, email address, date of birth, phone number, and residential address. We use this information to create and verify your account, process deposits and withdrawals, and comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations. We require government-issued ID (passport, national ID card, or driver's license) and proof of address (utility bill, bank statement, or rental agreement) before your first withdrawal. We store these documents securely and use them only for verification purposes.

We collect transaction data whenever you deposit, withdraw, place a bet, or play a game on belirbx. This includes the amount, payment method, timestamp, and outcome. We use this data to manage your account balance, settle bets, detect fraud, and maintain transaction history. We may also collect device information (IP address, browser type, operating system) to monitor security and prevent unauthorised access.

How We Use Your Data on belirbx

We use your personal data to operate our platform, manage your account, process payments, and settle bets. We also use it to communicate with you about account activity, promotions, and support requests. We do not sell your data to third parties. However, we may share certain information with payment processors, payment gateways, and regulatory authorities if required by law. For example, when you deposit via DANA, e-wallet, mobile banking, or local payment, those companies may receive transaction data to process your payment.

We may use anonymised or aggregated data (data that cannot identify you personally) for analytics, improving our platform, and understanding user trends. We do not use this data for marketing without your consent.

Third-Party Processors and Data Sharing

We work with third-party service providers to operate belirbx. These include payment processors (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), live-dealer studios (where we stream blackjack, roulette, baccarat, Dragon Tiger, and Sic Bo games), and cloud-hosting providers. These third parties have access to the data necessary to provide their services—for example, payment processors receive transaction details to process deposits and withdrawals. We require all third parties to protect your data and use it only for the services they provide.

Our servers may be located outside your jurisdiction. By using belirbx, you consent to your data being processed and stored internationally. We ensure all international transfers comply with applicable data-protection laws.

Cookies and Tracking Technologies

We use cookies to remember your login preferences, store your language choice, and track your activity on belirbx for security and analytics purposes. Cookies are small files stored on your device. You can disable cookies in your browser settings, but this may affect platform functionality. We do not use cookies for third-party advertising or tracking across external websites.

Your Rights and Our Data Protection Commitments

Your Rights Under Our Policy

You have the right to access, correct, and delete your personal data held by belirbx. You can request a copy of your data at any time via our support team. If your information is incorrect or incomplete, you can update it directly in your account settings or request our assistance. You also have the right to request deletion of your account and associated data, subject to legal retention requirements. We may retain data for a minimum period if required by anti-money-laundering laws or to resolve disputes.

You have the right to withdraw consent for marketing communications. If you no longer wish to receive promotional emails or notifications from belirbx, you can opt out via your account settings or by contacting our support team. Opting out does not affect our ability to send you essential account or legal notices.

Data Retention and Deletion

We retain personal data only as long as necessary. Once your account is closed, we typically delete your personal information within a standard timeframe, unless we are required to retain it by law. Transaction data may be retained longer for legal compliance, tax purposes, and dispute resolution. If you have a dispute with us, we retain relevant data until the dispute is resolved.

Security Measures on belirbx

We maintain industry-standard security measures to protect your data. All data transmitted between your device and our servers is encrypted using SSL. We use secure password hashing so we never store your password in plain text. Access to your data is restricted to authorised belirbx staff members who have signed confidentiality agreements. We monitor our systems for unauthorised access and breach attempts.

While we take security seriously, no system is completely immune to breach. If we detect a security incident affecting your data, we will notify you as required by law and take steps to mitigate harm. You are responsible for keeping your account password secure and logging out when using a shared device.

Jurisdiction and Data Protection Laws

We operate belirbx in jurisdictions where online gaming is permitted by local law. Our data practices comply with applicable data-protection and privacy regulations in those jurisdictions. If you have a data-protection complaint, you may contact your local regulatory authority or our support team. We are committed to resolving any concerns about how we handle your data.

Contact Us About Privacy

If you have questions about this privacy policy, wish to access or delete your data, or have concerns about how we handle your information, contact our support team via in-app chat, email, or phone. We operate during standard service hours in Jakarta, Surabaya, Bandung, Medan, and Semarang. We respond in English and regional languages. We will address your privacy concerns and provide you with information about your data and our practices.